In many cases the patron will leave without causing a fuss. However in this scenario the patron is refusing to comply and leave when asked.

Demonstrate asking a non-compliant patron to leave the premises and outline to the patron what may happen if they refuse to comply and leave.

In your response make sure to:

- Speak as if you are speaking to the patron - answers provided outside of the roleplay will not be accepted;
- Clearly ask the patron to leave;
- Outline at least one consequence or action that may occur if they refuse to leave;
- Use the appropriate tone of voice and appear non-judgemental; and
- Refrain from saying or doing anything that would escalate or anger the patron