A desktop computer is not able to connect to a wireless network (WLAN). What are the step by step troubleshooting steps and procedure that YOU would use to diagnose and repair this problem? What went wrong? How did you fix it? This problem may be easy to look up online, but what would you have to do to resolve or repair the actual problem? What is the fix? Did you buy any parts? What would be the total cost to the customer for the fix?