Mr. Salim has recently established Al Dhakiliya Bakery in Nizwa. He has received
complaints from customers that the Party Cakes are not delivered on time.
After a detailed analysis, he came up with the following causes for the delayed delivery
of party cakes:
1. Frequent breakdowns of machine
2. Few skilled workers to bake cakes
3. Inappropriate procedures
4. Unavailability of materials
5. Heavy pressure from supervisor
6. Miscommunication between salesmen and Chef.
7. Poor transportation