Read the scenario in the provided Business pack for Wilson & Jones' CRM Project.
You are a project manager at Wilson & Jones. You have been assigned a new project for the implementation of a new Client Relationship Management system (CRM).
You have the overall authority and responsibility for managing and executing the project according to the Project plan.
Part A Task: Interactive meeting For the CRM project, you are planning to prepare the communication plan.
Conduct an online interactive meeting with following stakeholders: Project sponsor, Marketing Manager, Customer Service Manager, Sales Manager, and IT Manager.
In the meeting: PRJ2.1. Identify, analyse and document information requirements to prepare the communication plan.
Use the template below. Information on Monitoring and control and communication management plan provided in the Business pack should be clearly discussed during the interaction process.
Identify and fill up the stakeholder's template and communication matrix before attending the meeting.