All of these statements about crowdsourcing are TRUE, except ONE. Which one is FALSE?

Question 6 Select one:

a.
Crowdsourcing is used by companies to generate new product ideas from customers



b.
Crowdsourcing is used by companies to get feedback on potential products before investing in them


c.
Crowdsourcing is an effective channel for resolving customer service complaints


d.
Crowdsourcing is most frequently conducted through online communities