Alyssa owns and operates Company A, a landscaping business. After her team completed a job in a nearby community, she received a complaint that the team left the client's yard a mess. The client specifically explained that the team did not sweep or blow the granular fertilizer off the front walkway or driveway. Considering the circumstances, what type of control would be required (on the part of Company A)?
a) Concurrent control
b) Preliminary control
c) Damage control
d) Rework control