Billy is starting a career in human resource management. He expected his first tasks would be giving employees access to information and enrollment forms for training, benefits, and other programs. However, he realized that HR employees are spending less time doing that kind of work. Which trend is behind that change?
a. Employees can now get such information through self-service.
b. Benefits have been cut from most company programs.
c. Managers have taken over thjse HR duties.
d. Millennials are not as interested in training or benefits as the older generation was.
e. Due to privacy laws, human resources cannot obtain any sensitive employee information.