Dietary Manager I

Chapter 17: Participate in Regulatory Agency Surveys



1. Why is it important to review CMS regulations? (1 point)


2. Why is it important for the CDM to understand the regulations for all departments and the facility’s QA process? (2 points)

3. Imagine you are a dietary manager in a long-term care facility and have just received results of a CMS survey. Your facility has been cited for not managing unintended weight loss. What steps could you take to correct this? (2 points)












4. Use the FOCUS process to solve your departments problem of not getting the foodservice truck delivery put away before the evening meal. The truck arrives at 1pm and you would like the entire order to be checked and put away by 3pm. (5 points)
F-Find a process to improve:

O-Organize to improve a process:

C-Clarify what is known.

U-Understand Variation

S-Select a process improvement.