You own a graphic design business. You have a new client who is refusing to
pay her bill because she doesn't like the way her brochures turned out, even
though you created them based on her specifications. Because you do not
have a long-standing relationship with this client and you don't want to spend
a lot of money getting this dispute resolved, which of the following is the best
method for you to pursue?
A. Mediation
OB. Trial or litigation
C. Arbitration
D. Negotiation