You are assisting a fellow technician in a situation in which the client states a Windows 10 computer is experiencing limited connectivity messages when accessing the company's WLAN.Which of the following steps will you advise the technician to perform first?
a. Reboot the computer and, if the problem persists, reboot the WAP.
b. Log in to the WAP and verify the wireless security settings and PSK.
c. Determine the scope of the problem and document symptoms.
d. Delete the Windows wireless network profile and reconnect.