Which one of the following has a direct adverse impact on a company's image rating?
a) Not offering free shipping to online shoppers in the Europe Africa region
b) Not bidding very aggressively to win contracts for celebrity endorsements
c) Reductions in the company's global market share of branded footwear sales
d) A stock price and a credit rating that fail to meet investor expectations
e) Failure to raise the base wage of production workers in all regions where the company has production operations