You are working on the till when a customer approaches you to ask if you have any more size 3 nappies as there aren’t any on the shelf. You know there are some as you spotted the nappy delivery in the warehouse this morning but you have a queue of other customers that you need to serve. What do you do?

Explain that you think there are some but you can’t leave the till to check at the moment as you need to serve other customers. Call one of your colleagues over and ask them to go and check.
Best
Worst
Explain that you think there are some but you can’t leave the till to check at the moment as you need to serve other customers. Suggest she tries to find someone else to help her in the store.
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Suggest that the customer waits until you have finished on the till and can go and check for her.
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Leave the till to go and quickly get the nappies for the customer. Apologise to the other customers for the delay.
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Worst