Nicole is a care worker at Darley Road Residential Care. One of her clients is a young man, Amrik, who has a significant acquired brain injury that has resulted in his ability to complete daily tasks for himself. He is unable to move around in his wheelchair and requires someone to push him from place to place. Amrik’s sister has arrived and takes Nicole aside to ask her for details on Amrik’s health status. Nicole spends 20 minutes explaining Amrik’s health status and her concerns about him. What has Nicole’s done wrong in this situation?