Which of the following statements best explains an expert system?
a. An expert system is a type of computer program that uses artificial intelligence to imitate a human's ability to
think.
b. An expert system is a type of software program that provides relevant data and information to help a firm's
employees make decisions, but lacks the ability to cognitively think like a human.
c. An expert system is a computer-based system that facilitates and supports only the decision-making needs of
top managers and senior executives by providing easy access to both internal and external information.
d. An expert system is a single collection of data and information stored in one place that can be used by people
throughout an organization to make decisions.
e. An expert system describes a firm's procedures for generating, using, and sharing data and information.