Which of the following statements about unions is false?
a. If negotiations between the union and management stall, the two sides can agree to mediation or arbitration.
b. A tactic available to management when negotiations break down is boycotting.
c. Unionized workers who believe they have been treated unfairly can file a grievance with the union.
d. Collective bargaining is a process of settling differences and establishing mutually agreeable conditions between labor and management.