In 2016, a retailer of adjustable beds paid fines of $ 20,400 for representing in advertising brochures that its beds had been awarded a certificate from the Therapeutic Goods Administration when this was not the case. The brochures also described that the motors in the beds were manufactured in Germany when they were manufactured in China. In 2016, a separate retailer of adjustable beds and mobility products paid fines of $ 20,400 for falsely representing that its products met an Australian Design Standard. A logo containing an image of a kangaroo and four ticks accompanied by the words ‘Australian Standard and Design’ was included in its brochures. The ACCC considered that this represented that the products complied with an Australian Design Standard when no standard existed.
This case study represents about
O Direct marketing
O Deceptive Conduct
O Misleading Representations
O Price displays—multiple pricing
O Manufacturing & Design of Beds
O Case of Germany & China
O Unintentional Error in Brochures Design