There are several problems for the Farm Bank. Identify which problems are Macro problems ( involving the whole company ) and Micro problems ( involving an individual or a few individuals ) .
- Client system unprepared for change.
- Client system unfamiliar with and unprepared for MIS ( the management information system ) .
- The top - down approach ( Swain ’ s ) excluded staff from decision - making and preparation for the MIS.
- Survey should have preceded, not followed, the MIS.
- Hassler was not assertive enough to fulfill Swain ’ s goals by keeping Swain informed.
- Particulars in the MIS need to be changed ( limit info after determining needs, change format, etc. )