Jerry is planning a family vacation to South Padre Island in Texas. He heard from friends that the weather is warm, the water is clear and the beaches are endless. He was super excited to go since he wanted some time away from home.
Unfortunately, they had a terrible time. While the weather was, in fact, warm, the beaches were strewn with garbage and even jellyfish from a recent storm.
This is an example of:
a-vacation expectancy
b-positive disconfirmation
c-negative disconfirmation