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08-05-2024
Business

Answered

Exam: Customer Service & Sales
Question 62 of 75
When is it appropriate for sales associates to call the manager for assistance with a customer?
A. When the customer makes a negative comment about the retailer
B. When the telephone rings, leaving the associate unable to talk to the in-store customer
C. When the work-shift ends and the customer is not ready to buy
OD. When there is a problem resolving the customer's complaint

Answer :

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