A client who is prescribed Lithium by their psychiatrist has blood work done at their appointment to check the Lithium level. The client goes to their primary care doctor a month later, and in an attempt to be thorough, they order new blood work to check the Lithium level. The client forgot that they already had their Lithium level checked by their psychiatrist, and receives a duplicate and unnecessary service.
Which cause of fragmented healthcare in the U.S. does the scenario BEST exemplify?
a. Problems with health insurance policy
b. Problems with a lack of care coordination
c. Problems with a lack of access to care
d. Problems with a lack of cross-training