Directions: Fill in the blank. Choose the correct answer from the box provided below. Room Service, also known as (1) is a kind of service by a hotel or other accommodation establishment. The telephone is the first point of contact with room service staff and good telephone technique is (2) in creating that all- important favorable first impression. The person answering the telephone must have a good knowledge of the (3) and (4) telephone manner. In setting up trays and trolleys, all service (5) should be checked to make sure that it is clean and undamaged. In taking up the order of guest, ask the number of orders and the guest's preferences regarding the manner of (6) Repeating the order help to prevent (7). that can be a source of complaints. In delivery of room service order, Knock should be too loud to avoid irritating sound. Once inside the room, leave the door, the guest orders you to close it. In the case of charge account, the waiter present charge account to guest for (10) (8) (9) and not unless Equipment Menu Vital In-room-dining Open Professional Signing Errors Preparation Gentle​



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