How did Kiki use The Five Principles of Trauma-Informed Care with Antonia?

a. Kiki encouraged safety by providing options for where Antonia could sit.
b. Kiki provided psychoeducation to Antonia on what was a trauma response.
c. Kiki offered choice by asking Antonia if she felt comfortable starting the paperwork.
d. Kiki fostered trustworthiness by apologizing to Antonia for the experience.