Choyo is working on a sales brochure to promote a new product. which of the following will choyo do during the first phase of the writing process?
A. Anticipate how customers will react to the message.
B. Conduct all necessary research to ensure the brochure meets her customers' needs.
C. Decide how to organize the brochure to make it most persuasive to her customers.
D. Proofread the brochure carefully for correct spelling, grammar, and punctuation errors.