Larissa is a claims representative who is handling a bodily injury claim that includes psychological injury. The claimant is alleging disability from the psychological injury, the cost of the treatment for which now exceeds ten thousand dollars, but does not seem to match the diagnosis. Larissa should _____
A. Bring the issue to the attention of management.
B. Issue a denial for the psychological injury.
C. Look for a preexisting condition in the claimant's records.
D. Ask the psychologist for a copy of the treatment plan.