Sissi is spending another busy lunch hour running errands. Hearing her name called, Sissi turns to see that a coworker is cheerily waving to her. Sissi is a bit agitated, and responds with only a feeble wave of the hand. When confronted later by the coworker about why she acted so unfriendly, Sissi responds that she was in a huge hurry and was under a lot of pressure at the time. By overestimating the impact of situational factors, rather than personal disposition, on her OWN behavior, Sissi is demonstrating:
a-the Self-Serving Bias.
b-the Fundamental Attribution Error.
c-the Foot-in-the-Door Phenomenon.
d-conformity.