General Manager of The Righteous Inn, Mark Penfold, has asked you, the Human Resources Manager, to update the existing staff performance appraisal and monitoring processes of the hotel.
Since the creation of these processes 7 years ago, numerous changes have come into effect that drastically vary the organisational responsibilities of different roles and departments, meaning that current staff performance management is no longer organisationally or industry current.
In preparation for this, he has asked you to identify another business to be the focus of your research, and to prepare a written report on that business addressing:
How they monitor their staff performance ?