Draft a message to the Shipping Department explaining what needs to be done. Use the assignment template below to draft the message.

Clearly identify who is responsible for each task and when it should be completed.
Emphasize important information using formatting such as bold, italics, or bullets.
Use a professional tone appropriate for internal communication with co-workers.

Edit email below:

Shipping Department,

The Shipping Department needs to ship the replacement order to the customer (Printables) at no charge so that it arrives by Wednesday. The shipment should be scheduled to arrive by Wednesday. The Shipping Department will ship the replacement order, send the tracking number to the client, and refund the shipping fees for the original order.

When sending an important message to coworkers, even ones you don't know, it is best to use a formal tone, but one that is warm and friendly.