For this two - part assignment, you will review and analyze a conversation as well as discuss your own
communication noisemakers and barriers and how they can be overcome.
Instructions:
Part I: Read A Heated Conversation Scenario.
A PDF version of A Heated Conversation Scenario is also provided.
Identify one noisemaker and one communication barrier for Emerson. Explain how these negatively
affect Emerson’s communication.
Next, identify one noisemaker and one communication barrier for Charlie. Explain how these
negatively affect Charlie’s communication.
Reminder: Review the Unit 1 Materials for definitions of noisemakers and barriers. Note: Noisemakers
are not just external sounds.
Finally, identify two tools learned in this course to decrease the noise and break through barriers.
Explain how these tools work and why they would help Emerson and Charlie communicate more
successfully.
Instructions:
Part II: Now that you have learned what to do when overcoming noisemakers and communication
barriers, reflect on a specific time at work where you faced an intercultural communication barrier.
Next, describe the intercultural communication barrier, what you did wrong, and how you would use
the tools learned in units I, II and III to overcome the intercultural communication barrier you
experienced.
Your completed response must be at least three pages in length, and you must use at least two
academic sources in your response. Cite and reference all sources used in APA Style.