A car company had a scandal where its breaks were not always working. Then, their air bags didn’t always deploy. Months later, a public relations consultant reviews this situation and how it was handled. To help the company better handle such situations in the future, the consultant should
a. deploy lobbyists to monitor legislation that can negatively impact the company.
b. disseminate positive information through in-house publications.
c. start a new advertising campaign for the new model of the car.
d. prepare a public relations audit and identify the company's vulnerabilities.