1.2 Complete the following sentence by using the word(s) in the list below. Write only the
word(s) next to the question
numbers (1.2.1 to 1.2.5) in the ANSWER BOOK.
capital
suppliers
assurance
Consumer Tribunal quality cash planning
controlling
intermediaries
National Consumer Commission
1.2.1 The process of setting goals and developing strategies.
1.2.2 Wholesalers and retailers serves as ...
to bridge the gap between producers and consumers.
1.2.3 The financial manager at Imange Stores presented a... budget that estimates the working
capital.
1.2.4 The ... is responsible for promoting compliance with the NCA and CPA through advocacy and
enforcement.
1.2.5... refers to how goods/services satisfy the customer's needs and expectations continuously.
SECTION B
Choose ONLY TWO Question in this Section
QUESTION 2: BUSINESS ENVIRONMENTS
2.1
Read the scenario below and answer the questions that follow.
(5 x 2) (10)
TOTAL SECTION A: 20
SIBHAM CANNED FOOD (SCF)
Sibham Canned Food (SCF) is a factory that manufactures canned fruits and vegetable in
the Northern Cape region. Severe rainfall damaged agricultural products in the region.
Kamtini Farmers also delayed to deliver fruits and vegetables to SCF. The business is
negatively affected by the high rate of employee absenteeism on rainy days.
2.1.1 Mention the sector in which SCF operates. Motivate your answer by quoting from the
scenario above.
(3)
2.1.2 Identify THREE challenges faced by SCM and classify each according to the THREE business
environments.
(6)
Use the table below as a GUIDE to answer QUESTION 2.2.2.
CHALLENGE
BUSINESS ENVIRONMENT
2.1.3 State the extent of control SFC has over the market environment.
2.2
2.3
Differentiate between Formal sector and Informal sector.
Describe the negative impact of HIV/Aids on businesses
(1)
(4)
(6)
[20]
the process of setting a goals and developing strategies
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