A perfect example of working as a team was in 2017 when I had just been promoted to Supervisor at Best Buy. I was handed a brand new team in the later half of the year right as we were starting to get into the holidays. The first few months were challenging as I was training an all new staff, including some individuals that had never held a job before. The team didn't meet any of our department goals and none of my associates hit their individual metrics either. We were underperforming in such a manner that we were dragging the rest of the stores scorecard down. This performance couldn't continue so I divided the team up and taught each group one specific area of the department and then partnered the groups up to cross train and help each other. This lead to our department hitting quota in November and December (the busiest months with the highest targets in retail). We ended up doing so well in December that the rest of the store didn't hit their targets but my department over-indexed so much that it raised the stores scorecard to hitting their revenue targets
Can you give an example of a response to this