You are a visiting free clinic nurse intending to assess an 89-year-old woman in her home, as she has extremely limited mobility. Your patient greets you while ambulating with a walker and slowly removes a pile of magazines from a chair, motioning for you to sit. While talking casually to establish rapport, you take note of her unkempt hair, soiled clothing, and dry skin. Your sense of smell detects body odors indicating lack of recent oral care and personal hygiene, including perineal care.

a. In your interview, how would you address her bathing habits?