Describe how each of the factors listed below can affect compensation for dissatisfied customers:
a. Legal and regulatory requirements in relation to consumer law: The Federal Trade Commission Act (FTCA) was passed in 1914 and has been a cornerstone of consumer protection legislation in the United States ever since. The Federal Trade Commission (FTC) was formed as a result of this bill to serve as an organization charged with consumer protection and antitrust law enforcement.
b. Feasibility of providing the solution
c. Policy and procedures