Regarding information technology's effects on negotiation performance, enhanced e-negotiations are those in which negotiators attempt to personalize or enrich the interaction. All of the following are true with regard to enhancing e-negotiations, except _____.

A. a brief telephone call prior to e-negotiations improves joint outcomes
B. a brief, personal disclosure over email increases the likelihood of an impasse
C. a brief, personal disclosure over email reduces the likelihood of impasse
D. a brief telephone call prior to e-negotiations increases trust