Sonia is a finance broker with Sam's Financial Services and has just collected some personal information about her new client Jerry over the telephone. Sonia resigned the day after speaking with Jerry but did not pass on his information to anyone in the business. Based on the information found in APP5, which of the following is incorrect in relation to this scenario?
a) She should have notified Jerry at the time of collecting his personal information what the information would be used for
b) She should have passed Jerry's information on to another qualified staff member to contact him before leaving the business
c) If Sonia already knew she was leaving the day before she should have let another qualified staff member speak to Jerry instead.
d) All of the above