Roger Smith is pondering how to respond to complaints about a member of his staff, Sonkat. Sonkat joined the company about six months ago and while he has proven to be a hard worker, other staff members have complained that Sonkat makes rude, off the cuff remarks during meetings without considering whether they might offend someone else, overstays his welcome when he stops by colleagues' desks, and leaves a mess almost every day in the office kitchen. Despite the efforts of several team members to encourage Sonkat to adapt to office norms, Sonkat seemingly remains oblivious to the upset he is causing. Sonkat's inability to be self-aware suggests that he has low ________.

a. self-esteem
b. cognitive intelligence
c. emotional intelligence
d. negative affect
e. job satisfaction