A disciplined, structured method for selectively collecting information to use through all phases of the project life cycle, to meet the needs of all stakeholders (e.g., customer project manager), and to measure performance against the strategic plan of the organization is called the work breakdown structure. The early stages of developing the outline serve to ensure that all tasks are identified and that participants of the project have an understanding of what is to be done. Once the outline and its detail are defined, an integrated information system can be developed to schedule work and allocate budgets. This baseline information is later used for control. There are five generic steps that provide a structured approach for collecting the project information necessary for developing a work breakdown structure.

a. Critique these steps and giving examples.