Ny factor that interferes with the message or prevents it from being transmitted or received is called a communication barrier, noise, or interference (Robbins, et al 1999: 31) . Management and employees are interacting with each other as well as with outsiders on a daily basis and it is important that good communication channels are established if they are to understand each other. In the most effective communication, the message received should be the same as the message sent. However, in reality, this rarely happens for a number of reasons 1.1 Various barriers can be identified to understand why poor communication may occur. Robbins, et al (1999:32) . List and explain the barriers to communication. (10) 1.2 In light of the barriers to communication above, identify the various ways in which managers can minimise these problems.