A Windows computer stopped printing to a directly connected printer, and the technician suspects a service may be at fault. What step(s) should the technician take to verify their suspicion?
a. Use File Explorer to erase all print jobs in the print queue.
b. Use services.msc to disable the Spooler service.
c. Use the Services Console to stop and start the Spooler service.
d. Use Device Manager to verify the printer is properly recognized.