Carla has to present the findings of her year-long project to the senior leadership at her organisation in a week’s time. She spends the first four days deriving actionable insights for her organisation from the findings of her project. She spends the rest of the time creating slides that she intends to use during her presentation. However, on the day of her presentation, she stammers and rushes her way through her slides and is left with a feeling that she failed to make the kind of impact that she had hoped for. Which layer of a presentation should Carla have worked on more