Thanks for meeting with me the other day - I'm really excited you'll be able to help with this! As I mentioned previously, Amazon Delivery managers oversee the work of delivery drivers who are responsible for the final delivery of packages to customers. Each manager has 8 direct reports and the delivery drivers work 8-hour shifts and have a target of 10 deliveries per hour. In order to maintain efficiency of routes, delivery drivers should not drive more than 200 miles per day and drivers are assigned to a specific delivery region within the city. Attached is the latest driver and route summary data for Amazon Delivery for your review. Can you take a look at how we're doing on meeting performance metrics? Thank you, Molly Question(s) 1. What additional information would be most helpful to use together in evaluating driver performance?