When Amazon recently decided to test electric delivery vans made by Rivian, the manufacturer's sales team likely addressed technical aspects of its new vehicles as well as assisting in making the economic justification for the purchase. In this way, Rivian adds value most directly by:
Multiple Choice
a) providing information and advice.
b) saving time and simplify buying.
c) building relationships.
d) reducing marketing costs.
e) increasing profitability.