You are orienting a group of newly appointed first-line managers. The takeaway you want them to remember most is that the HCO's not-for-profit governing board...
1. Holds the ultimate responsibility but believes the quality of care is a matter best left to the clinical practitioners.
2. If necessary, will remove clinicians who cannot meet quality standards or who fail to uphold the HCO's values.
3. Is legally responsible for ensuring the quality of care and must monitor quality of care to maintain accreditation.
4. Must also monitor and maintain financial performance.