Kyla and Rhys have both completed the GDipICL at Queen's University. They recently wrote the EPE and have their fingers crossed that they will soon be RCICs. They discussed setting up some kind of business cooperation and finally decided on a formal partnership. Their business plan should include which key elements? Select all that apply.
a) A list of suppliers for services including internet, website, office supplies with at least three options in each category.
b) A financial plan setting out their operational budget with annual goals and methods to assess if the targets are met.
c) A definition of their ideal client base.
d) Their work hours and holidays.