A patient just arrived on your unit for a robotic-assisted procedure. The surgeon has already described the procedure to the patient, but the patient still seems very nervous as you complete the admit assessment. Which statement can help you deliver patient-centric care?
A. I know! I just read a report that robot assisted surgery is very dangerous.
B. That is ridiculous. We know better than you do and will take care of your needs.
C. Not to worry! There does not even need to be human intervention. I am not even sure the health care providers need to stay in the room.
D. I hear your concerns. The health care providers and nurses are still part of the process and guide the procedure. There are reports of decreased healing time and scarring with this procedure. Could I call the surgeon back to revisit procedural concerns?