What is the downside of the personalized characteristic of new media theory?
a. Individuals can insulate themselves from people with different points of view.
b. Not everyone has the design expertise to create a good-looking social media page.
c. Individuals may use new media to access only entertainment and miss out on important national and world events.
d. New media build routines with their users by giving them the information they want, how and when they want it.