The practical nurse (PN) hears an older resident of a long-term care facility shout profanities at an unlicensed assistive personnel (UAP) who shouts back at the resident. Which is the first action the PN should take?
A. Tell both of them to lower their voices in consideration of other residents.
B. Tell the resident and the UAP that shouting is not permitted.
C. Enter the room and tell the UAP to leave the room immediately.
D. Report the incident and the UAP for further action by the nurse-manager.