What measures would you take to improve upward communication in your organization?
Kwame Kwakye, the manager and owner of Agyenkwa Entreprise, a retailer of hardware at Atwima Koforidua, has applied for GHS 20,000 worth of building materials on credit from your company, Somu Yie Ltd in Kumasi. Kwakye has been a regular customer of your company but after reviewing his financial position, you cannot grant his request for credit. Write a letter to Kwame Kwakye explaining the position of your company.