In this scenario, the risk management practice that would have protected Kristen if the patient had taken the wrong medication is malpractice insurance for a civil action. Here's why:
1. Malpractice insurance for a civil action specifically covers situations where a professional (like a pharmacy technician) is accused of negligence or making a mistake that results in harm to a patient.
2. If Kristen had malpractice insurance for a civil action, it would have provided her with legal and financial protection in case the patient decided to take legal action against her for giving the wrong prescription.
3. This type of insurance helps professionals like Kristen handle claims of professional negligence and covers legal fees, settlements, and damages that may arise from such incidents.
By having malpractice insurance for a civil action, Kristen could have mitigated the financial and legal risks associated with giving the wrong prescription to a patient, ensuring that she has support in case such incidents occur in her professional practice.
