Answer :
The correct answer is:
E
Dirigir, Projetar, Entregar e Controlar.
Explanation:
1. Dirigir (Plan): Refers to setting the strategic direction and goals for operations and processes.
2. Projetar (Design): Involves designing how the operations and processes will function to meet the set goals effectively.
3. Entregar (Deliver): Focuses on executing the designed processes to deliver the desired outcomes.
4. Controlar (Control): Involves monitoring and controlling the operations and processes to ensure they are on track and making necessary adjustments if needed.
These four stages (Dirigir, Projetar, Entregar, and Controlar) represent a systematic approach to managing operations and processes efficiently and effectively.